Service Request


Service and Parts:  (734) 379-7788

Please complete as much information as possible. Required items are red.
Machine Status       
Type of Machine*
Model Number*
Serial Number
Company Name*
Address*
City and State* ,
Zip/Postal Code* +
Contact First & Last Name*
Phone Number*
Fax Number
Email*
Description of Problem*

Gerotech, Inc. Service Rates and Hours
Standard Work Hours: Monday through Friday 8:00 AM to 5:00 PM
Standard Labor Rate: $125.00/hour (1 hour minimum)
Standard Travel Rate: $90.00/hour (1/2 hour minimum)
Non-Standard Labor Rate:
(Sat, Sun, and all hours Outside Standard hours)		 $185.00/hour (1 hour minimum)
Non-Standard Travel Rate: $135.00/hour (1/2 hour minimum)

Purchase Order
Please upload a purchase order with this service request, or fax or email a copy using the contact information provided on this page. Please include the name and contact information of the person authorizing the purchase order.
Signed Purchase Order
  Note: Selected files should be less than 100 KB. Depending on the speed of your Internet connection, files greater than 100 KB can take a long time to upload to the server.
Authorizing Person's Name
Authorizing Person's Phone
Authorizing Person's Email

Website requests are processed Monday-Friday, between 8:00AM and 3:30PM Eastern Time. Requests received after 3:30PM will be processed on the next business day. If there is a problem with your request you will be notified by phone at the number you entered above.
By submitting this request you agree to our payment terms of NET 30 Days.
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Service Request Form

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Part Order Form

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Rotary Repair

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Maintenance Plan

Protect your Haas investment and maximize your productivity. Haas factory-certified professionals maintain your machines in the best possible condition.

• Improve Return on Investment (ROI)
• Extend Machine Life
• Avoid Costly Downtime
• Certified Haas Technicians

Contact
Haas Factory Outlet/Gerotech
29220 Commerce Drive
Flat Rock, MI 48134

Phone: (734) 379-7788
Fax: (734) 379-2244
Email: